PICTCL is a state government undertaking in IT and technology industry which was established in 1976. It was restructured in 2002 and it was reengineered in 2009 again. It also works for E-Governance projects for different departments and organizations of the state government.

PICTEL ( Punjab information and communication technology corporation limited ) corporation decided to take on ERP because it wanted to automate the services and internal corporate functioning.  The overall duration of the ERP implementation started in march 2009 and it got completed in december 2011. Let’s focus on the details -

Why was the ERP needed in PICTEL corporation ? -

There were following problems in the implementation in the PICTEL -

• bureaucratic work procedure

• No working and service levels for the services

• Data extraction was performed manually

• Data dependency on subordinates

• No uniform documentation in the process identification

• No separate documentation for transactions

How was the ERP software implemented into the PICTEL corporation -

PICTEL wants to change itself from the resource based organization in to the knowledge based organization. ERP was needed in the organization because of the facility being provided to the employees to work from anywhere and anytime. The ERP software of PICTCL was prepared in such a way that it was prepared for the subdivision requirements of the organization.  The software was manufactured for the different subdivisions like -

• Internal employees

• external members

• Vendors

• Stakeholders and investors

• Staff members

Benefits -

• PICTCL converted in to quality driven organization

• All stakeholders and investors can get the information online

• Company could focus on the future goals

• Entire flow of information was proper

• Every plot could get all the information online

• Online transaction processing

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